Privacy Policy
Last updated: 1 April 2026
Rendrd is a trading name of Social First Ltd (company number 11614409), registered at M.01 Tomorrow, Blue, MediaCityUK, England, M50 2AB. We are the data controller for the personal data described in this policy.
We take your privacy seriously and keep things simple. This policy explains what we collect, why, and what we do with it.
1. What we collect and why
| Data | Why we collect it | Legal basis |
|---|---|---|
| Name, email, phone number, business name | To build your mockup and communicate with you | Contract / legitimate interest |
| Business description, location, industry | To design your website | Contract |
| Photos, logos, branding you provide | To use on your website | Contract |
| Bank transfer reference | To reconcile payments against your invoices | Contract |
| Email address (for correspondence) | To send you updates, invoices, and service communications | Contract / legitimate interest |
We don't collect data we don't need. We never sell your data to anyone.
2. Contact form
The enquiry form on our website is processed by Web3Forms. When you submit the form, your data is sent to us by email. Web3Forms does not store your submission data permanently. You can read their privacy policy at web3forms.com/privacy.
3. Payments
Payments are made by bank transfer directly to our business bank account. We don't accept or process card payments, so we never see or store card details. Your bank processes the transfer under its own terms.
4. Analytics
We may use Google Analytics on your website to understand how visitors use your site. This collects anonymised data such as page views, time on site, and general location. No personally identifiable information is collected through analytics.
You can opt out of Google Analytics by using a browser extension or adjusting your browser settings.
5. Cookies
The Rendrd website (rendrd.uk) uses minimal cookies:
- Essential cookies - required for the website to function (e.g. Cloudflare security cookies). These don't require consent.
- Analytics cookies - used by Google Analytics if enabled. These are anonymised and help us understand site usage.
We don't use advertising cookies or tracking pixels.
6. Hosting
Our websites are hosted on Cloudflare. Cloudflare may process technical data such as IP addresses for security and performance purposes (e.g. DDoS protection). You can read their privacy policy at cloudflare.com/privacypolicy.
7. How long we keep your data
- Active customers - we keep your data for as long as you are on an active plan.
- After your service ends - we keep basic records (name, email, business name, invoices) for up to 6 years for accounting and legal purposes. Website content is deleted within 30 days of the service ending.
- Enquiries that don't proceed - we delete your data within 12 months if you don't become a customer.
8. Who we share your data with
We only share your data with services that are necessary to deliver the service:
- Cloudflare - website hosting and security
- Web3Forms - contact form processing
- Google - analytics (if enabled on your site)
We don't sell, rent, or share your data with anyone else.
9. Your rights
Under UK GDPR, you have the right to:
- Access your data - ask us what we hold about you
- Correct your data - ask us to fix anything that is wrong
- Delete your data - ask us to remove your personal data
- Object to processing - ask us to stop using your data for a specific purpose
- Port your data - ask for a copy of your data in a portable format
To exercise any of these rights, email hello@rendrd.uk. We will respond within 30 days.
10. Children
Our service is designed for businesses and is not directed at individuals under 18. We don't knowingly collect data from children.
11. Changes to this policy
We may update this policy from time to time. If we make significant changes, we will notify active customers by email. The date at the top of this page shows when it was last updated.
12. Complaints
If you are unhappy with how we handle your data, please contact us first at hello@rendrd.uk and we will do our best to resolve it.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact
For any privacy-related questions, email hello@rendrd.uk.
Social First Ltd, M.01 Tomorrow, Blue, MediaCityUK, England, M50 2AB. Company number 11614409.